Up until recently the app worked very well on my Samsung Galaxy pad. It would appear that an update has made it unusable. Have un-installed and reinstalled twice to no avail. It takes multiple attempts. (and days) to log in, and then when logged in, it lags so bad that the app notifies you that something is wrong. Glad it works well on my phone, but for real work, I would appreciate the larger format of my pad. 5 stars when working, 3 when it works on only one device. currently at 3 stars.

United 1K so I use this app almost daily. The current version has a few bugs. The app frequently freezes up and requires a restart when trying to change payment methods during booking. When you cancel a flight and get a travel credit, the last digit of the confirmation number associated with the travel credit is not visible because the text is too big and it gets clipped at the right side edge of the screen. Outside of these issues the United app is better than any airline app I have seen.

The app is not functional at this time. It easily slips into a cycle of rejecting log in attempts without asking security questions. Simultaneously the app advises that too many incorrect security question answers have been provided. No one is home. There is *no* access to a tech help desk. Not by chat, email or phone. Come on, United. Do the right thing!