not intuitive or user-friendly at all. you wind up in circles trying to accomplish something. you think you where you need to be but then nope, you have to start over. even many times the buttons don't quite work. I reached out for help, and your chat bot was offline. it offered me the opportunity to type a message and leave it behind. their advice to me was that I can leave a rating at the bottom of each page!

I added a new fingerprint to my phone, now I can't log into the app at all. all I get is a greyed out screen. I tried clearing data, was able to put in login info, confirmation code, but then right back to login. screen. re-entered my info and get spinning arrow, and never get logged in. Uninstalled and re re installed with no luck. cvs Caremark is becoming a huge problem for my health.

Good when it works, but is seriously slow to load between screens and has many issues. First, and foremost, you can't copy anything. Want to track your package? Nope, not clickable. Want to copy the tracking # so you can track that way? Nope. Want to take a screenshot so you can use your gallery app to copy the text? Not allowed. Auth also often won't prompt for fingerprint. If you swipe back, it'll gripe about too many auth requests. Close the app and fingerprint comes back. What a giant mess.